REVIEW Replies MADE SIMPLE.
Replying to reviews shouldn’t be a stressful scramble.
We provide a predictable, seamless system that gives you peace of mind — and protects your revenue.
Easy Onboarding
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Give Yourself Time Back
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Negative Reviews Handled With Care
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Professional Replies
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White Glove Service
Easy Onboarding — Give Yourself Time Back — Negative Reviews Handled With Care — Professional Replies — White Glove Service
Finally — industry-specific reputation management that helps protect the sale before it even begins.
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Managing reviews yourself is only 'free' until it costs you a sale.
Prospects don't just read reviews; they watch how you respond to them.
An unhandled (or poorly handle) negative review isn't just a complaint—it’s a public display of your customer service. It becomes a digital window into your business, giving every potential customer a preview of the experience they can expect in your showroom.
When a negative experience is ignored or mishandled, you aren’t just losing one customer; you are risking the "ripple effect”.
For a local business, an upset customer doesn't just walk away — they tell their colleagues, their neighbors, and their family.
The cost of not handling negative reviews properly is high.
Review Concierge isn’t an expense; it’s reputation insurance. In a high-stakes industry where a single mishandled review can cost tens of thousands in lost revenue over time, losing even one preventable sale is a price you shouldn’t have to pay.
Did You Know? — Our professional, turnkey review management service costs less for an entire year than the cost of one lost customer.
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Review Concierge is for the appliance owner who is:
Ready to stop losing money due to poorly-managed reviews.
Tired of constant review notifications and interruptions.
Doesn’t have time to respond to every revie, especially during busy days or time off.
Worries about missing reviews (and what that might cost them).
Wants consistency without adding more to their plate.
Your involvement is nearly zero. We only pull you in when a complex review requires your specific expertise—and even then, we provide a streamlined escalation process that protects your time (and your team's).
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Monitors and responds to your reviews consistently and promptly.
Keeps everything organized in one predictable, seamless system.
Ensures every response aligns with your brand voice (no generic replies).
Handles the day-to-day so nothing gets missed—even when you’re away.
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Missed or poorly handled reviews can cost real revenue.
Speed matters—timely responses shape customer perception.
Consistency builds trust (and protects your reputation).
You get peace of mind knowing it’s handled—without having to think about it.
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The Flexible Monthly.
$997 per month (billed monthly)
$197 onboarding fee per location
Monthly Performance Reports (included)
Estimated 12-Month Total: $12,161
The Dedicated Annual + Unlocked Discounts.
$747 per month (billed monthly)
$0 Onboarding Fee ($197+ value)
Monthly Performance Reports (included)
Year-End Performance Report ($297 value)
Annual Review Health Analysis Call ($397 value)
Annual Review Generation Strategy Call ($597 value)
Annual Plan Savings: $3,197 + $1,488 Value Stack
Promoboxx Discounted Access.
Promoboxx customers will receive $100 off the plan of their choice (per month) for a total of $1,200 in annual bonus savings during Year 1.
Please let us know you are a Promoboxx customer to receive your discount.
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⚡ 24-Hour Setup Onboarding is completed in as little as 24 hours. We move fast so your brand stays protected from day one.
🛡️ Total Monitoring (Facebook, Google, Yelp) Once active, you no longer need to monitor or answer reviews. Our team handles the frontline for you, ensuring no customer is left unheard.
📢 Expert-Crafted Replies We handle every response—including the immediate escalation of negative feedback to your staff and the professional crafting and posting of all strategic replies.
“I was impressed by Alana's open-mindedness and incredible work ethic. She has an attention to detail I've rarely seen. Her understanding of digital media is outstanding. You will not be disappointed working with her and her great team that executes any plan to perfection.”
—Jim Liedtka, Owner of Country Club Communications and former Director of Advertising Sales (New England) for Comcast.